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PRIVACY POLICY

Parkway Microfinance Bank Limited

Who are we?

At Parkway Microfinance Bank, our customized financial services encompass Business Advisory, Portfolio Management, Personalized Relationship Management, Expedited Service Delivery, instant cash, working capital, over draft, LPO Financing, and micro loan services. Consequently, we treat your Personal Data with the utmost discretion and confidentiality.
This Privacy Policy outlines the collection, utilization, and protection of Personal Data. Our registered head office is situated at 138/146, Broad Street, Lagos. In the capacity of Data Controller when processing your Personal Data, our designated Data Protection Officer can be contacted via email at info@parkwaymfb.com and by phone 234 -1-2930541
This policy, in conjunction with our Terms and Conditions, elucidates our approach to managing your personal data. By continuing to access our website (www.parkwaymfb.com), you signify your acceptance and consent to the practices delineated in this policy.

What we do

At Parkway Microfinance Bank Limited, we collect and process your Personal Data in strict adherence to this privacy notice (including Our Terms and Conditions) and in full compliance with pertinent data protection regulations and laws. This notice is intended to furnish you with vital details about your rights, our responsibilities, and to elucidate how, why, and when we handle your personal data.

Information We Gather

We engage in the processing of your Personal Data to fulfill our legal, statutory, and contractual commitments and to provide you with our array of products and services. It is imperative to note that we refrain from collecting any superfluous personal data from you and refrain from processing your information in any manner other than what is explicitly outlined in this notice.

The personal data we collect

Name
Date of Birth
Home Address
Personal Email
Home Telephone Number
Mobile Telephone Number
Passport Number/ Driver's License Number
National Identification Number (NIN)
Taxpayer ID
Sensitive Data (i.e. BVN, health/medical information, details about religion, sexuality, etc.)

We collect information in the below ways:

Online form, website, banking application, hard copy form, email, employment CV's etc.

How We Use Your Personal Data:

At Parkway Microfinance Bank, we hold your privacy in the highest regard and are unwavering in our commitment to never divulge, share, or trade your data without your explicit consent, except when mandated by legal obligations. Your data is retained solely for the duration required and for the specific purpose(s) delineated in this notice. In instances where you have granted consent for us to furnish you with promotional offers and marketing, you retain the freedom to revoke this consent at your discretion.

The purposes and reasons for processing your personal data are detailed below:

At Parkway Microfinance Bank, we procure your personal data as an integral facet of executing contractual obligations and delivering services, ensuring the fulfillment of orders to your designated address.
Moreover, we acquire and retain your personal data to satisfy our legal and compliance responsibilities. This includes our legal duty to disseminate your personal data to regulatory entities and credit bureaus, serving as a credit reference agency. Such disclosures are an indispensable part of our Know Your Customer (KYC) obligations, which are requisite prior to the commencement of an account with us.
Intermittently, we may dispatch marketing information when we have assessed that it would be of value to you as our esteemed customer, while also aligning with our business interests. These communications will be unobtrusive and are grounded in our legitimate interests.

Use of Information

The personal information gathered during image uploads serves the following objectives:

  • User Identification: It is utilized to ascertain the identity of the user responsible for the image upload.
  • Communication: We employ it to engage with the user concerning the uploaded image, encompassing activities such as confirming receipt or furnishing updates on the upload's progress.
  • Technical Support: The information aids in troubleshooting technical issues linked to the image upload process, ensuring a seamless user experience.
  • Legal Compliance: In adherence to legal and regulatory mandates, it is employed to fulfill obligations such as responding to subpoenas or court orders.
  • It is crucial to underscore that the personal information connected to image uploads will not be harnessed for marketing endeavors or divulged to third parties for commercial purposes.

Protection of Information

We employ industry-standard security measures to safeguard the personal information linked to image uploads, mitigating the risk of unauthorized access, disclosure, or tampering. Our approach incorporates encryption and secure protocols to guarantee the secure transmission of this data.

Retention of Information

The personal information linked to image uploads will be retained for the duration necessary to fulfill the objectives elucidated in this privacy policy or as mandated by applicable laws. Upon reaching a point where the information is no longer required, we will meticulously and securely dispose of it.

Third-Party Services

In certain instances, we may employ the services of third-party providers, including cloud storage services, to house the images uploaded on our website or applications. These services may undertake the collection and processing of personal information linked to image uploads on our behalf. It is imperative to note that we take great care to engage only with reputable third-party services that adhere to pertinent data protection laws. This ensures the protection and responsible management of your personal information.

Children's Privacy

Our website or application is not designed for utilization by individuals under the age of 13. We do not intentionally gather personal information from children under 13 years old. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will promptly take measures to remove and delete such information from our records.

Your Rights

You possess the right to access any Personal Data that we process concerning you, and you may request information regarding:
The specific personal data held about you.

The purposes underlying the processing of this data.

The categories of personal data involved.

The recipients or entities to which your personal data has been or will be disclosed.

The envisaged duration for which your personal data will be retained.

In cases where we did not directly collect the data from you, information regarding its source.

Should you believe that we maintain incomplete or inaccurate data about you, you reserve the right to request corrections or completions, and we will expedite this process unless there are valid grounds for not doing so, in which case you will be duly informed.

Furthermore, you are entitled to request the erasure of your personal data or to impose restrictions on processing (where applicable) in accordance with data protection regulations. You also have the prerogative to object to any direct marketing initiatives from our end, to exercise your data portability rights, and to be informed about the potential use of automated decision-making.

Should we receive a request from you to exercise any of the aforementioned rights, we may request verification of your identity before proceeding with the request. This precaution is in place to uphold the security and protection of your data.

Sharing and Disclosing Your Personal Data

We do not engage in the sharing or disclosure of your Personal Data unless we have obtained your explicit consent or when it is essential to fulfill the purposes outlined in this notice or in compliance with legal obligations. We may employ [one or more third-party entities] to deliver the following services and execute essential business functions. However, all processors operating on our behalf are strictly bound to process your data solely as per our directives, ensuring full compliance with this privacy notice, data protection laws, and any other pertinent confidentiality and security measures.